Frequently Asked Questions (FAQs)

Telehealth (telemedicine definition) allows for the provider to see you without an in-person visit; two way communication with audio and video between a provider and the patient. 

Add appointment to your calendar, test your camera/audio, use the best camera/audio, use best internet connection possible, charge your phone/device, find a quiet/well lit place, make sure head/shoulders are visible for telehealth visit, and have questions ready for your provider.  

A range of information can be found about telehealth visits online but the following is a great resource for patients: https://telehealth.hhs.gov/patients/understanding-telehealth/

Yes. All telehealth visits are HIPAA and HITECH compliant. 

You can schedule your appointment online. Our current availability is between 1 to 3 weeks.  

We currently accept various insurances. Please see the list on our HOME page.  

A link for the Patient Portal will be sent once you have booked your first appointment. This will allow you to fill out any forms requested by your provider before your first visit. 

Yes, please contact us for an appointment.

The Patient Portal is the best way to reach your provider but you may also call us during business hours at 317-296-7707. 

Yes, we use the Patient Portal to stay in touch and providers will attempt to address any concerns patients may have. (Note: at times an appointment may be necessary).   

We currently do not offer any long acting injectables (LAIs). We will be working to begin injections in the near future. 

Clients may be required to come to the office for a minimum of one visit (between telehealth visits) and then on a case by case basis. (*Click here for an APPOINTMENT and for more information)

Some clients will be required to provide a drug screen, please speak with your provider for more details: APPOINTMENT